Effective Date: 7/03/2025

SMS Messaging Terms & Conditions

By providing your phone number and opting into our SMS program, you agree to receive informational and promotional text messages from Upscale Fish including:

●    Order confirmations and shipping notifications

●    Weekly special offers and fish availability updates

●    Store announcements and events

Message Frequency: Approximately 1 message per week for promotional content, plus additional messages for order confirmations and customer service as needed.

Message and Data Rates: Message and data rates may apply based on your mobile carrier plan.

Customer Support: For help with SMS messages, reply HELP to any message or contact us:

●    Phone: 845 352 2555

●    Email: orders@upscalefishmarket.com

●    Address: 126 Maple Ave #7, Spring Valley, NY 10977

Opt-Out Instructions: You can opt out at any time by replying STOP to any message. You'll receive a confirmation that you've been unsubscribed.

General Terms

●    All orders are subject to availability

●    Prices are subject to change without notice

●    We reserve the right to refuse service

●    Live fish sales are final (no returns due to health regulations)

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your information.

Upscale Fish 126 Maple Ave #7 Spring Valley, NY 10977 Phone: 845 352 2555 Email: orders@upscalefishmarket.com